Reception carries the same questions
Clear content and a carefully trained assistant can answer approved administrative questions without moving into clinical advice.
Websites for healthcare and allied health
Make the next step clear for every patient enquiry.
A calm, accessible website that answers approved administrative questions, respects clinical boundaries and connects people with your existing appointment pathway.
- Managed website and chatbot included
- Built and supported by an Australian team
- Growth adds phone and lead follow-up
Where websites usually break down
Designed around the moments that cost time or opportunity.
Booking paths become confusing
Different practitioners, locations and services need a simple route into the practice's existing booking system.
Sensitive matters need clear boundaries
People need to know when a question belongs with qualified practice staff rather than a website or AI assistant.
What changes
A clearer customer journey. A calmer operational one.
We shape the site around how customers choose and how your team follows through.
Safer administrative guidance
Answer approved questions about services, fees, referrals and preparation while keeping clinical advice with qualified staff.
Privacy-conscious pathways
Avoid collecting patient or clinical information in AutoHappen and direct people into practice-controlled systems when details are required.
Clearer appointment pathways
Guide people toward the appropriate service, location or existing booking system without adding another system for staff to manage.
Recent client work
Real websites built for real businesses.
See how we turn each business’s services, customers and priorities into a clear, useful website.
Healthcare
Capestone Village Family Practice
Essential patient information, made easier to find.A calm, patient-focused website connecting booking, doctor profiles, services and clear practice guidance in one accessible experience.
- Online booking pathway
- Doctor and service information
- Patient and after-hours guidance
Clinical safety, patient privacy and responsible promotion
Healthcare requirements understood from the start.
We understand the AHPRA advertising requirements that apply to regulated health services, including the rules around testimonials and promotional claims. We shape your website content with those requirements in mind, while training the assistant to stay within approved, non-clinical information and refer sensitive matters to practice staff.
- Website claims and testimonials considered against AHPRA advertising requirements
- No diagnosis, treatment recommendations or clinical advice
- Sensitive questions redirected to qualified practice staff
- Appointments handed into the practice's existing booking system
- No patient or clinical information stored in AutoHappen
Built in useful stages
The website first. More connection when it helps.
Starter covers the managed website and chatbot. Growth adds the phone, alerts and follow-up that support this customer journey.
Inform
Approved service and administrative information answers common non-clinical questions.
Guide
The assistant stays within its training and refers sensitive matters to human staff.
Connect
Booking actions hand people into the practice's established booking system.
Protect
AutoHappen pathways are designed not to collect or store patient or clinical information.
What we can build in
Useful parts, chosen for your business.
- Practitioner and service profiles
- Existing booking-system hand-off
- Assistant trained on approved administrative content
- Clinical boundaries and human referral
- Enquiry pathways that avoid patient information
- Accessible, mobile-first layouts
Works with your tools
Keep what already works.
We do not replace a useful system for the sake of it. We connect the website to supported tools your team already understands.
Existing booking platformsPractice-controlled contact pathwaysCalendarsGoogle BusinessEmail workflowsApproved administrative chat
Bespoke software and unusually complex integrations are scoped separately.A clear upgrade path
Start with the managed website. Add the lead system when you need it.
Starter includes your managed website and chatbot. Growth adds the business phone number, SMS alerts, missed-call handling and automated SMS campaigns for customer feedback and reviews, with managed opt-outs.
See full pricing detailsManaged website benefits
Fast updates. A fresh website. Guaranteed.
3 business days
The 3-Day Promise
Your website updates done within three business days—or a month on us.
Routine updates within your managed website scope, backed by automatic membership credit if we miss the deadline.
Read the terms for The 3-Day PromiseEvery 5 years
The Forever Fresh Guarantee
A free website rebuild every five years, keeping your business looking modern.
After each five years of continuous paid website management, with the rebuild scope and schedule agreed together.
Read the terms for The Forever Fresh GuaranteeFor eligible managed website customers. Guarantee terms apply.
Common questions
Clear answers before we talk.
Does the assistant provide medical or clinical advice?
No. We train healthcare assistants to work only with approved administrative and business information. They do not diagnose, recommend treatment or answer clinical questions; those matters are referred to qualified practice staff.
Does AutoHappen store patient information?
No. AutoHappen healthcare workflows are designed not to ask for or store patient or clinical information. When personal or clinical details are required, people are directed to the practice's existing controlled systems or human staff.
Can we keep our current booking platform?
Yes. We train the assistant and design the website to direct people into the booking system and workflows your practice already uses, subject to the platform's supported integration options.
What happens when somebody asks a sensitive question?
The assistant stays within the approved administrative information provided by the practice and directs sensitive or clinical matters to human staff using the pathways agreed during setup.
Can each practitioner have their own page?
Yes. We can create clear practitioner, service and location structures that are easy for both visitors and your team to maintain.
Who qualifies for the website guarantees?
Both guarantees cover existing and new customers whose websites we build and manage. A subscription alone does not qualify unless it includes managed website services. Platform-only subscriptions are not eligible.
When are routine website updates completed?
The 3-Day Promise covers routine text, image, link and minor layout updates within your managed website scope. Receipt of the complete request, content and access is day zero; the deadline is the end of the third following business day in Brisbane time, excluding weekends and Queensland public holidays. The deadline pauses while we await your information or approval. Completion means live, or ready for review when publishing requires your approval. General support response times are separate from website update completion. Initial builds, redesigns, new pages and custom functionality have separately agreed timelines.
What happens if an update misses the deadline?
You automatically receive account credit equal to one full membership month, capped at one credit per billing month. No claim is required. Annual customers receive one-twelfth of their annual membership fee; monthly cap periods are measured from the annual billing anniversary. Credit applies to membership charges, excluding usage and third-party costs, and is additional to any introductory free month.
Does my existing website count towards a free rebuild?
Yes. Historical launch dates count where paid website management has been continuous. The Forever Fresh Guarantee applies after each five years of continuous paid website management from the original launch. We agree pages, features, inclusions and a separate delivery schedule before work begins. Optional paid extras require a separate quote and agreement. Membership must stay active through delivery. Cancellation ends eligibility; restarting begins a new five-year period. Rebuilds are excluded from the 3-Day Promise.
Friendly advice from a real person
Request a friendly callback.
Talk through what your healthcare website needs to do, ask questions and get a practical package recommendation.
Australian built by the team behind AutoHappen.AINo setup fee for the managed websiteStart sensibly with the package that fits now