Customer communication
Clear pathways for questions, calls, enquiries and booking requests.
Managed business websites
Start with a better website. Add more when it helps.
We build and manage your website, include a chatbot trained on your business, and can add phone and lead follow-up tools as your needs grow.
- Managed website and chatbot included
- Hosting and routine updates looked after
- Growth adds phone and lead follow-up
More than web design
Designed around the work behind the screen.
The best website is not the one with the most features. It is the one that makes the right next step easier for your customer and your team.
Operational connection
Supported integrations with calendars, booking systems and tools you already use.
Room to grow
Growth adds phone, missed-call, review and lead follow-up tools when they will create value.
Recent client work
Real websites built for real businesses.
See how we turn each business’s services, customers and priorities into a clear, useful website.
Healthcare
Capestone Village Family Practice
Essential patient information, made easier to find.A calm, patient-focused website connecting booking, doctor profiles, services and clear practice guidance in one accessible experience.
- Online booking pathway
- Doctor and service information
- Patient and after-hours guidance
Retail & hospitality
Laap Thai
A distinctive restaurant experience built to drive action.A warm, appetite-led website giving customers clear paths to explore the menu, reserve a table, order takeaway or choose delivery.
- Table booking
- Takeaway and delivery pathways
- Menus, reviews and visit information
How it connects
One journey, from attention to action.
A customer reaches youSearch, call, chat or referral
The right pathway respondsExisting tool or AutoHappen
Your team gets the next actionBooking, callback or SMS alert
Useful follow-up keeps movingReviews, content and visibility
Built for your market
Start with the system closest to your business.
Each pathway uses distinct messaging, content, conversion points and integration priorities.
Trades & contractorsA fast, credible website connected to the way your team handles calls, quote requests, service areas and customer enquiries.View industry approach 
HealthcareA calm, accessible website that answers approved administrative questions, respects clinical boundaries and connects people with your existing appointment pathway.View industry approach 
Retail & hospitalityA visual, fast-moving website system for menus, ranges, offers, bookings, customer questions and the moments that bring people back.View industry approach 
Professional servicesA considered website and enquiry system for advisers, property professionals, accountants and other expertise-led businesses.View industry approach Managed from day one
The essentials stay looked after.
You should not need a developer, hosting provider and software consultant on speed dial just to keep the website useful.
- Strategy, structure and visual design
- Responsive development
- Website chatbot trained on your business
- Hosting, SSL and technical maintenance
- Routine text and image updates
- Technical and on-page SEO setup
- Supported booking and enquiry integrations
Built for your workflow
No off-the-shelf funnel pretending every business operates the same way.
Managed with care
Performance, security and routine site upkeep remain part of the service.
Ready to be found
Semantic structure, metadata and useful content foundations are built in.
A clear upgrade path
Website first. Connected lead system when you need it.
Starter includes the managed website and chatbot. Growth adds phone, missed-call handling, SMS alerts and automated customer feedback and review campaigns with managed opt-outs.
View pricing and package detailsManaged website benefits
Fast updates. A fresh website. Guaranteed.
3 business days
The 3-Day Promise
Your website updates done within three business days—or a month on us.
Routine updates within your managed website scope, backed by automatic membership credit if we miss the deadline.
Read the terms for The 3-Day PromiseEvery 5 years
The Forever Fresh Guarantee
A free website rebuild every five years, keeping your business looking modern.
After each five years of continuous paid website management, with the rebuild scope and schedule agreed together.
Read the terms for The Forever Fresh GuaranteeFor eligible managed website customers. Guarantee terms apply.
Common questions
Clear answers before we talk.
Who qualifies for the website guarantees?
Both guarantees cover existing and new customers whose websites we build and manage. A subscription alone does not qualify unless it includes managed website services. Platform-only subscriptions are not eligible.
When are routine website updates completed?
The 3-Day Promise covers routine text, image, link and minor layout updates within your managed website scope. Receipt of the complete request, content and access is day zero; the deadline is the end of the third following business day in Brisbane time, excluding weekends and Queensland public holidays. The deadline pauses while we await your information or approval. Completion means live, or ready for review when publishing requires your approval. General support response times are separate from website update completion. Initial builds, redesigns, new pages and custom functionality have separately agreed timelines.
What happens if an update misses the deadline?
You automatically receive account credit equal to one full membership month, capped at one credit per billing month. No claim is required. Annual customers receive one-twelfth of their annual membership fee; monthly cap periods are measured from the annual billing anniversary. Credit applies to membership charges, excluding usage and third-party costs, and is additional to any introductory free month.
Does my existing website count towards a free rebuild?
Yes. Historical launch dates count where paid website management has been continuous. The Forever Fresh Guarantee applies after each five years of continuous paid website management from the original launch. We agree pages, features, inclusions and a separate delivery schedule before work begins. Optional paid extras require a separate quote and agreement. Membership must stay active through delivery. Cancellation ends eligibility; restarting begins a new five-year period. Rebuilds are excluded from the 3-Day Promise.
What does custom-built mean?
We start with your customer journey, services, brand and internal workflow. The structure and interface are built around those findings rather than simply changing the logo on a generic industry theme.
What is included in ongoing management?
Hosting, SSL, security, technical maintenance and routine text or image updates are included while your membership is active.
Can you use content from our existing website?
Yes. We identify what remains useful, improve it where needed and migrate the agreed content into the new structure.
Are custom integrations included?
Standard booking, enquiry and supported system connections are included. Bespoke software or unusually complex integrations are scoped separately before work begins.
Which AutoHappen features will my website use?
Starter includes the website chatbot. Growth adds the business phone number, SMS alerts, missed-call handling, AI voicemail, reviews and lead follow-up. We help you choose a sensible starting point.
Can the system help us request customer reviews?
Yes. Growth can run automated SMS campaigns asking customers for feedback and a review. Managed opt-out handling is included with the campaign.
Friendly advice from a real person
Request a friendly callback.
Tell us what you want the website to help with. We’ll answer your questions and recommend a sensible starting point.
Australian built by the team behind AutoHappen.AINo setup fee for the managed websiteStart sensibly with the package that fits now